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Partners Healthcare System, WestJet Airlines (PHS), Pinnacle West Case Study

Partners Healthcare System (PHS) Case WestJet Airlines Case Study Pinnacle West Case

You will need to show good scholarship by elevating your work to the next level. This is done by going beyond simple comparisons and creating a comparative and contrastive analysis of the topics in each case as defined in the rubric.

* Use subheadings so I can see where are addressing each element of the rubric.

Before submitting your Assessment, carefully review the rubric. This is the same rubric I will use to evaluate your submissions and it provides detailed criteria describing how to achieve or master the Competency. Many students find that understanding the requirements of the Assessment and the rubric criteria help them direct their focus and use their time most productively.

Read Each Case

Cases include:

  • Partners Healthcare System (PHS) Case
  • WestJet Airlines Case Study
  • Pinnacle West Case

Part 1

After reading the Partners Healthcare Case

  • Identify key activities and best practices for implementing and managing business information systems based on the “Partners Healthcare System Case.”
  • Identify and explain three to five important risks encountered in implementing business information systems for the “Partners Healthcare System Case.”
  • Identify and explain the use of data resources, processes, and storage systems in the “Partners Healthcare System Case.”
  • Select a resource that the business in the “Partners Healthcare System Case” should implement and explain how the company will benefit from this implementation. Identify three benefits and three risks to the business involved with implementing this resource.
  • Should the company in the “Partners Healthcare System Case” implement cloud-based data storage? Defend your position.

After Reading the WestJet Airlines Case

  • Describe the aspects of the WestJet IT situation that the CIO assessed to respond to the CEO’s concerns as she evaluated whether or not the company had an adequate IT infrastructure. Explain the importance of these aspects.
  • Summarize and critique Smith’s assessment and offer evidence and arguments that major changes in IT at WestJet were essential and that Smith’s governance model would enable WestJet to achieve its strategic goal.

After Reading the Pinnacle West Case

  • Create a PowerPoint presentation containing 5–7 slides with detailed supportive speaker notes. The first slide must present a 3- to 5-point summary of what happens in the “Pinnacle West Case.” The remaining slides must:
    • Explain the relationship between the organizational structure and business information systems.
    • Outline the supporting reasons for aligning information systems and business processes.
    • Evaluate their applicability at Pinnacle West.
    • Provide a description of the approaches required to implement a process-oriented culture at Pinnacle West
  • · ·
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GRADING SCALE FOR RESEARCH STUDIES

GRADING SCALE FOR RESEARCH STUDIES*
Strength of the Evidence
Level I Meta-analysis, systematic review, randomized controlled trials (RCTs)
Level II Experimental or quasi-experimental studies, cohort studies
Level III Non-experimental, qualitative studies or case-control studies
Level IV Case series, case reports
Level V Expert opinion, animal and in vitro studies
Quality of the Evidence
High (A)
Scientific Consistent results with sufficient sample size, adequate control, and definitive conclusions, consistent recommendations based on extensive literature review that includes thoughtful reference to scientific evidence.
Summative reviews Well-defined, reproducible search strategies; consistent results with sufficient numbers of well-defined studies; criteria-based evaluation of overall scientific strength and quality of included studies; definitive conclusions.
Experiential Expertise is clearly evident.
Good (B)
Scientific Reasonably consistent results, sufficient sample size, some control, with fairly definitive conclusions; reasonably consistent recommendations based on fairly comprehensive literature review that includes some reference to scientific evidence.
Summative reviews Reasonably thorough and appropriate search; reasonably consistent results with sufficient numbers of well-defined studies; evaluation of strengths and limitations of included studies; fairly definitive conclusions.
Experiential Expertise seems to be credible.
Low quality (C)
Scientific Little evidence with inconsistent results, insufficient sample size, conclusions cannot be drawn.
Summative reviews Undefined, poorly defined or limited search strategies; insufficient evidence with inconsistent results; conclusions cannot be drawn.
Experiential Expertise is not discernable or is dubious.

* Adapted from Newhouse (2006, JONA, 36:7/8) and ACSO (www.jco.org/cgi/content/full/17/9/2971/TBL22971)

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Leadership Development And Self Assessment

clinical nurse leader nursing essay

Leadership Development And Self Assessment

To build a personal leadership plan requires not only self assessment, but the knowledge of what makes a good leader. Leaders should inspire and motivate and should encourage others to contribute, to develop and learn, to be innovative, and to be creative. Leaders should serve as role models through their ethical behavior and their personal involvement in planning, communications, coaching, development of future leaders, and staff recognition. As role models, they can reinforce ethics, values, and expectations while building leadership, commitment, and initiative throughout any organization.

Trust in the workplace is essential in considering moral and ethical consequences of decisions, championing new possibilities and outcomes, and generating alignment about share purposes. In past work environments, trust and privacy were essential parts of the job. Patient information is handled very carefully and you have to have a great respect for privacy in order to handle people’s most intimate information. You also have to have good judgment when working with patients on what you can disclose and what needs to remain undisclosed. In order to have this level of responsibility with patient information, my supervisors had to trust me implicitly. I gained that trust by proving myself ethical and trustworthy time and again. I also excel at being able to do a job or complete a project that is assigned to me, without much management or supervision. My past supervisors have always trusted me to get the job done and within the limits set for the project.

I tie these two competencies together, because I think that they are both so closely related for me. I am not skilled at persuasion and I have a fear of conflict. I give advice when asked, but I rarely stand my ground to persuade my audience of my stand when I’m being opposed. Excellent influencing skills require a healthy combination of interpersonal, communication, presentation and assertiveness techniques. Where I fall down the most in these skills for influence is in assertiveness, which ties into my lack of conflict management skills. I tend to avoid conflict as much as I can (as most people do), but when it is unavoidable, I generally do not stand up for myself, I get tongue tied, and think of all the right things to say AFTER the conflict is over. I handle difficult people based on their hierarchy in the company. For instance, a difficult boss I would just say yes sir/ma’am and keep my opinions to myself. A difficult coworker, I would approach as nicely as I could and ask how we might be able to work a difference out. However, if that coworker is very difficult or a bully (and I have run across many bullies), I just leave what ever issue is alone and move on, ultimately, not influencing anyone. I think there are a great many things I can do to resolve these to issues for myself.

Though I have managed people, I have not had the opportunity to directly develop others abilities other than when there is a problem. I do not think I lack the ability, or even have a problem with developing others; it has just been a lack of opportunity that has left me without this skill. However, developing people requires the influence of those people, and that is an area I must develop as well in conjunction with learning the skills to develop others, so consequently, some of the strategies for “Influencing others” is necessary. Developing people, whether by training, coaching, teaching or mentoring them is a trait of a good leader; no one can achieve organizational goals alone. Leaders develop people in order to build a stronger team which in turn creates organizational is effectiveness. In order for me to do this.

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Comparison and Contrast of the “Marshmallow Experiment” and “Don’t! The Secret of Self-Control”

Summary

The referenced YouTube video, entitled the “Marshmallow Experiment”, presents Professor Phillip G. Zimbardo revisiting the “Marshmallow Temptation Study”, first led during the late 1960s/early 1970s by Stanford Psychology Professor Walter Mischel.  Throughout the course of this study, Mischel attempted to identify how children oriented to time, or more specifically, whether a child was present oriented or future oriented.  Additionally, Mischel sought to understand how a child’s orientation to time, whether present or future, affected their overall decision making process; with the premise that how a child orients to time, indicates how well the child will perform in school.  Furthermore, Mischel argued, by recognizing how a child orients to time, one will then be able to predict the quality of the decisions the child is most likely to make once they enter adulthood.

Marshmallow Experiment by Professor P. G. ZimbardoThe “Marshmallow Temptation Study” was conducted amidst a group of four-year-old children participants.  During the study, the children were offered one marshmallow and told they were allowed to eat the marshmallow immediately.  However, prior to the children consuming their single marshmallow, they were informed that if they were to wait to eat their marshmallow until after they were left alone with it for a period of time, then they would be given an extra marshmallow to eat; thus, instead of receiving only one marshmallow and eating it immediately, they would receive two marshmallows if they waited (e.g., delayed gratification).  While most of the participants did not hesitate to eat the marshmallow immediately after they were left alone with it (e.g., present oriented children), some of the participants resisted the temptation to do so (e.g., future oriented children). Watch the video below:

More than a decade later, when the study’s participants were interviewed at the age of eighteen, the differences between the present oriented children (e.g., those who were unable to delay gratification) and the future oriented children (e.g., those who were able to resist immediate temptation) were astounding!  For example, the children who were categorized as future oriented, scored 250 points higher on their SATs than those children who were considered more present oriented.  The future oriented children were also regarded for their cooperative nature, confidence, self-reliance, and ability to work well under pressure and with others.  On the other hand, the personalities of the children who were thought to be more present oriented, were described as being moody, indecisive, prone to jealousy and envy, with the likelihood of overreacting when faced with frustration or adversity.  Therefore, given the findings of the “Marshmallow Temptation Study”, it can be concluded that a child’s ability to delay gratification can indeed predict the quality of the decisions they are most likely to make as an adult, and by association, their future outcomes.

Finally, the “Marshmallow Experiment” YouTube video concludes with Professor P. G. Zimbardo discussing the results of the “Marshmallow Temptation Study” in relation to one’s personal happiness.  According to Professor P. G. Zimbardo and his published work—The Time Paradox: The New Psychology of Time That Will Change Your Life, one’s personal relationship to time plays an important role in one’s personal happiness; for instance, to attain a keen understanding of one’s self (e.g., self-concept and self-awareness), in addition to an increased familiarity with social institutions (e.g., religion, politics, business, and national destinies), Zimbardo’s Time Paradox explains how to recognize one’s personal approach towards time, and how said approach impacts one’s daily decisions.  Moreover, Zimbardo’s Time Paradox addresses the procedure necessary for an individual to distinguish how he or she personally orients to time; and, by the same token, this knowledge supports and encourages an individual in overpowering the hidden mental biases consuming and/or confining an individual to his or her past experiences.  Subsequently, one’s harmful fixation with instant gratification is disrupted, and any apprehension surrounding one’s long-term goals is disbanded.  This YouTube video concludes with Professor Zimbardo reiterating how his book, The Time Paradox, details how to improve one’s personal success, happiness, and psychological health/wellbeing, by essentially making one’s time work for their benefit(s).

In comparison, the May 2009 edition of “The New Yorker” featured an article written by John Lehrer entitled—Don’t! The Secret of Self-Control, during which Lehrer similarly discussed Mischel’s “Marshmallow Temptation Study”.  However, instead of emerging from the perspective of a self-proclaimed colleague of Walter Mischel’s, Professor Phillip G. Zimbardo, Lehrer (2009) recounted the details of the “MarshmalloPower of Self Controlw Temptation Study” from Walter Mischel himself, as well as Craig and Carolyn Weisz (a brother and sister who participated as children during Mischel’s initial experiment in the latter part of the 1960s), Karen Sortino (mom to Craig and Carolyn Weisz), and fellow colleagues of Mischel’s, including Ozlem Ayduk, Marc Berman, Angela Lee Duckworth, John Jonides, David Levin, Yuichi Shoda, and Jennifer Winters.  In other words, Lehrer’s (2009) Don’t! The Secret of Self-Control, is a third person point of view profile feature article, written in the past tense, about Walter Mischel.

The article talks about Carolyn Weisz and her brother Craig who are now all grownup and in their forty’s. They had both undertaken this experiment when they were kids. Carolyn at that was a four year old and decided to wait so that she could receive a second portion while Craig on the other hand could not wait. When asked to take a similar test again they both claim that they would probably take similar decisions as they did when they were kids. Carolyn admits that throughout her life she has be able to become tolerant and therefore very patent while on the other hand Craig admits that he has been the exact opposite of her sister. The article highlights that they turned out to be totally different people in life. Carolyn grew to be a very patient person and did she very well in school to the point of attain a PHD at a very young age. She was also very jovial and kind as well as being very successful in life. On the other hand, Craig was the complete opposite of her sister and he suggests that he wish he could have been a little patient because his life would have turned out to be better than it did.

Personal reactions.

Both the YouTube video and the article by John Lehrer on the New Yorker describe the marshmallow experiment. I find this experiment to be very interesting and I do agree with it on most part though there some areas I would have some disagreements. One area where I tend to agree with Walter Mitchell is that we can be able to determine the expected future behavior of an individual by studying his or her decision making process while at their childhood. For example in both cases that is the article and the YouTube, the psychologist were able to predict the future behaviors of the children under observation and it turned out to be true later on in life when they are grownups.

The marshmallow experiment also suggest that we can be able to tell whether will have a happy and productive life by being able to maneuver the time paradox. It suggests that this would help us understand the world around us because the time paradox influences most of the decisions we make in life. I totally agree with this argument because in the case of Carolyn and Craig it turned out exactly the same as it had been predicted. Carolyn is future oriented while his brother is present oriented. Their lives spun out to be the opposite with Carolyn being able to achieve a lot in her life while Craig does not. These two individuals make me believe that Walter Mitchell argument is valid.

However the only disagreement that I have with the marshmallow experiment is that while it has reported a high percentage of success, the situation would have been otherwise had these children been made aware of their conditions at a young age and therefore practice on improving their behavior. It probably turned out the way it did for Craig because he was not aware that he need to improve on his time paradox because it would affect his decision making process later in life. Had he been made aware of this experiment he would have practiced on improving his time paradox and today his situation would be different.

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