Unit CU678 Solutions

1.1 Describe what is meant by diversity and why it should be valued?

1.2 Describe how to treat other people in a way that is sensitive to their needs.

1.3 Describe how to treat other people in a way that respects their abilities, background, values, customs and beliefs.

1.4 Describe ways in which it is possible to learn from others at work.

2.1 – Describe the purpose and benefits of maintaining security and confidentiality at work.

2.2 – Describe requirements for security and confidentiality in an organisation

2.3 – Describe legal requirements for security and confidentiality, as required

2.4 – Describe procedures for dealing with concerns about security and confidentiality in an organisation.

3.1 – Explain the purpose of keeping waste to a minimum.

3.2 – Describe the main causes of waste that may occur in a business environment.

3.3 – Describe ways of keeping waste to a minimum.

3.4 – Identify ways of using technology to reduce waste.

3.5 – Outline the purpose and benefits of recycling.

3.6 – Describe organisational procedures for recycling materials.

4.1 – Describe the benefits of procedures for the recycling and disposal of hazardous materials.

4.2 – Describe organisational procedures for the recycling and disposal of hazardous materials.

5.1 – Outline the purpose of improving efficiency and minimising waste.

5.2 – Describe ways of improving own working methods and use of technology to achieve efficiency and reduce waste.