Performance Management Paper
Imagine that you are the HR manager for a retail store. Your store sells clothing, shoes, handbags, linens, etc. The company recently had its worst quarter, and you want to improve employee performance through sales of the merchandise and through offering excellent customer service. The employees are less motivated, due to the recent negative media attention the company has been getting about its earnings. You want to implement a new performance management system, modify the employees’ current behavior, and link compensation directly to performance.
- Thoroughly create a job description for a retail sales associate, which includes the most significant components necessary to describe the job both internally and externally.
- Thoroughly create an organizational behavior modification (OBM) plan to define three (3) key behaviors that are required for successful job performance as a retail sales associate. Suggest the significant ways that your plan will benefit the organization.
- Thoroughly specify two (2) ways that you would measure whether current employees exhibit the key job performance behaviors. Thoroughly propose two (2) methods that you could use to inform employees of the new performance standards.
- Thoroughly provide feedback to employees. Include the frequency with which the feedback will be provided. Thoroughly proposed two (2) actions company leaders should take to reinforce positive employee behaviors.
- Thoroughly outline a plan with two (2) methods of providing feedback to employees. Include the frequency with which the feedback will be provided. Propose two (2) actions company leaders should take to reinforce positive employee behaviors.
- Examine at least three (3) key legal and ethical issues that could potentially impact the performance management system. Support your response with specific examples of the identified issues’ possible effects on the performance management system.
- Must use at least three (3) quality academic resources that have been peer reviewed in this assignment. Refer to APA Guide v6