Data for Decision Making – Measuring Organizational Performance
Organizational Performance simulation to interpret data and information on performance in order to
improve quality. For this assignment, you do not need to conduct any numerical calculations. As an HR generalist,
manager, or director, your role will be to use and interpret data, and add your expertise to make sound
recommendations to the leadership of the organization. As with any new role, taking on the role of a
strategic business partner requires the acquisition of new skills. In the case of HR professionals, these
skills are mainly in the area of measuring the impact of what they do in the organization. It is not
sufficient to merely know of all the traditional HR skills, such as staffing, training, compensation,
benefits, labor relations, employee relations, or safety. Today’s HR professional must develop the ability
to consult and provide critical evaluation. The Interactive Learning Module used for this assignment, Capratek: Data for Decision Making –
Measuring Organizational Performance, is a media simulation designed to reflect issues that an HR
professional would encounter in the real world. Using this simulation will require you to make some
decisions about which employees to gather data from and about what data to use in making estimates
and projections. While this might seem untidy to some of you, keep in mind that in real HR situations,
the answers to questions are seldom tidy and will not come out the same for everyone who tries to find
the answer. Assessment Introduction Scenario You are a human resources professional at CapraTek. You have been approached by Evelyn Unger, the
senior HR generalist, to head a team to address improving quality through improved performance at
CapraTek. She wants to make some informed decisions regarding the direction and management of the
organization. Improving quality is a strategic goal for this organization. You suggest that certain data will
help provide a basis for taking action. Your Challenge Create an executive summary with your recommendations regarding the introduction of key
performance data to improve quality. Use the support documents and your activity notes from the
CapraTek: Data for Decision Making – Measuring Organizational Performance simulation to support your
decisions. Assessment Instructions Write a 3–4 page executive summary for CapraTek’s senior HR generalist, Evelyn Unger, using the
CapraTek: Data for Decision Making – Measuring Organizational Performance simulation to interpret
data and information on performance in order to improve quality. Complete the following:
• Summarize data gathered from the company.
o Review the data gathered from the CapraTek simulation.
o Identify key themes.
• Develop recommendations, using the presented data, to drive employee performance in the
direction desired by organizational strategy.
o Analyze the data to identify trends.
o Identify actions needed to increase performance.
o Include a minimum of two recommendations that are supported by your analysis.
• Explain how your recommendations would improve quality and help to achieve strategic
• Propose methods of collecting data to measure performance.ï»¿
o Research data collecting methods for measuring performance.
o Identify the methods that you feel would be the most effective for the situation at
• Convey purpose in an appropriate tone and style, incorporating supporting evidence and
adhering to organizational, professional, and scholarly writing standards.
o Ensure that your executive summary is written to your intended audience and that it
conveys the points above.
o Note that your recommendations are for information-only purposes. Review the HR Challenge: Data for Decision Making – Measuring Organizational Performance Scoring
Guide to see the criteria by which your assignment will be evaluated. Before submitting your assignment
for evaluation, review your draft in SafeAssign to check your use of source material. Submission Requirements The deliverable for this assessment applies professional skills in human resources management (HRM)
to workplace situations which you will likely encounter in your day-to-day work. As part of your learning,
we focus on the development of effective professional communication skills for the workplace. Your
assessment should meet the following additional requirements:
• Length: Your executive summary should be 3–4 typed, double-spaced pages, not including the
cover and resources pages.
o The first page should be a cover sheet with your name, the course number, assessment
title, and date. No other information is required on this page.
o The last page should be the reference list.
• Organization: Make sure that your assessment writing is well-organized, using headings and
subheadings to organize content for the reader.
• Font and font size: Times New Roman, 12-point font.
• Resources: Use a minimum of 3 references from trade or peer-reviewed publications.
• Evidence: Support your assertions with data and/or in-text citations.
• APA formatting: Format resources and in-text citations according to current APA Style and
• Written communication:
o Support main points and recommendations with relevant and credible evidence.
o Address the appropriate audience, using familiar, discipline-specific language and
o Use spell-check and other tools to ensure correct spelling and grammar. ePortfolio You should consider adding this assignment to your personal ePortfolio. This assignment demonstrates
your ability to analyze data and develop recommendations based on your analysis. This skill is necessary
in a professional setting when you are trying to make strategic recommendations. You will want to
organize your assignments to easily support future reflection and completion of your HRM capstone
project as well as for showcasing your knowledge with employers after graduation. For more
information on ePortfolio, visit the Campus ePortfolio page. Competencies Measured By successfully completing this assignment, you will demonstrate your proficiency in the following
• Competency 1: Apply models of decision making to HR issues.
o Explain how recommendations made would improve quality and help to achieve
strategic organizational goals.
o Propose methods of collecting data to measure performance.
• Competency 2: Apply the use of data and evidence-based decision making in HR decision
o Develop recommendations using the presented data to drive employee performance in
the direction desired by organizational strategy.
• Competency 4: Communicate clearly, accurately, and professionally in the HR field.
o Summarize data gathered from the company.
o Convey purpose in an appropriate tone and style, incorporating supporting evidence
and adhering to organizational, professional, and scholarly writing standards.