Thread 1: Examples of TQM


Thread 1: Examples of TQM

Provide an example of TQM. you may use information that you have learned through media.

Thread 2: TQM vs. others

How does Total Quality Management compare to other similar process improvement systems? What are the similarities? What are the differences? Why would you recommend one program over another (for example, why would you recommend TQM over Six Sigma)?

Thread 3: Organizational performance measures

This week I talked about a number of organizational performance measures commonly used. What measure(s) does your organization use to track organizational performance? What measure(s) should organizations use? For example, I talked about most organizations relying on financial information, is this the most important indicator of organizational performance?

Thread 4: Measuring change

There are several ways in which an organization can measure change, and this partially depends on the change. What measurement is important for change success? Why? How would you define success according to this measure?

Thread 5: Open Topic

This thread is meant to provide students the opportunity to start or engage in a relevant discussion outside of those initiated by the instructor. This is an important component of the course that replaces the “blog posts” component incorporated in previous iterations of this course. This is an opportunity to incorporate outside reference materials, and to view the course material from different angles. This is also the opportunity to discuss the ways in which the course material applies to your specific discipline.

Ground rules:

  1. The topic you choose MUST be relevant to the course content. Please make this clear in your initial post.
  2. The topic you choose should be relevant to the current week’s course content.
  3. When making an initial post, state your observations, and provide any reference material if necessary. Then, try to pose an open-ended question so others can respond to your post with their own observations.
  4. For clarity and organization…when you reply to this initial post, please re-title your post to convey the topic of discussion you would like to initiate.