Restructuring of Toyota Organization



This homework has one question with three parts. You should answer them all. The questions in this assignment are all about different aspects of the process of exploring a complex situation: drawing different kinds of maps of it, recognizing how complex it is, identifying the different perspectives it can be viewed from, and stepping back to reflect on this whole process of exploration to see the strengths and weaknesses of the approach you have adopted, and how you might do it better.

Question 01 (100 % marks)

(a) Read through the attached article “Organizational Structure: The Case of Toyota”. As you read through the article create one spray diagram to summarize the case content respecting the conventions, and techniques. It is advised that students submit hand drawn diagrams as opposed to computer generated ones. Photocopies of diagrams should not be accepted. Reflect on your diagram in no more than 200 words. (15% marks).

(b) Based on what you learned in “Control”, and based on the content of the article, and taking “Fixing a failing structure” as your goal draw one closed loop control model diagram to show the various inputs, and the transformation process, that can lead to reaching this goal. You need to show all the components of the control model diagram, the inputs’, processes, control (actuator, comparator, sensor), that can lead to goal achievement . Reflect on your diagram (15% marks)

(c) Using an essay format of no more than 2500 words, and based on what you learned in I “Organizations are They Rational”, “Structure”, development, culture and climate, and “Decision Making” and based on the ideas put forth by Taggart in the attached article:

1- Discuss the concept of organizational structure and assess which type of task related structure is required to meet Toyota’s communication needs. (Word Count 500; 15 Marks)

2- Discuss the concepts of organizational culture and climate and assess Toyota’s culture and climate. (Word count 400; 15 Marks)

3- Assess the extent to which Toyotas structure, culture and climate played a role in its failure to react to the defect problem, (Word count 400; 15 Marks).

4- Discuss the different perspectives on decision making and assess how the decision making process at Toyota has affected its ability to respond to the defect problem (Word count 400; 15 Marks).

5- Discuss the concept of organizational learning and assess whether Toyota is a learning organization; justify your answers with evidence from the case (300 words; 10 Marks).

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